Our customers are important to us. Want to know what our customers think of us?

To see our latest reviews and to leave one yourself please click here.

Occasionally, some of our clients take time to leave their comments regarding their experience with me. You can read a selection of these below:

Paul completed a total bathroom refit on a budget. It is gorgeous the finish is fantastic. Paul is clearly a perfectionist and conscientious. Paul is very professional and made me feel valued, listened to and respected and this made me feel fine to ask silly questions. The work was clean and efficient, to time and to budget. They cared for the home they worked in even when directed not to worry about mess etc. Ultimately Paul can be trusted. Trusted to quote right, to do a good job, to be professional, to follow up if anything is needed after.
Customer in Folkestone | 01/07/15

Very quick response, third time that we have used Paul and as always he is polite, neat and tidy and arrives when he says he will. Would recommend for anything related to plumbing.
Repeat Customer in Ashford | 06/05/2015

Prompt, professional, reliable and friendly. Mr Spencer has carried out quite a lot of work for me, mostly having to put right previous work carried out by what I call a plumber/builder from hell. Would recommend to anyone.
Customer in Ashford | 30/04/2015

Gave a price before work. Came to look a few days before and got tap. Work took less time than expected so charged less.
Customer in Ashford | 20/04/2015

Paul was quick to respond to an emergency. He resolved the problem at once, and clearly explained the need for further repairs. He’s worked for me before and I’ve found him utterly trustworthy, focussed on pleasing the customer and doing a good job. His rates are fair and reasonable.
Customer in Ashford | 13/03/2015

Called Paul in to replace a tap that was far from straightforward but he found a way to do it. (Other plumbers would have walked away or charged us a small fortune.) He arrived within a few hours and made a lovely neat and tidy job of it and his charge was very reasonable. Thank you Paul, we will recommend you to all our friends in the area as an honest, reliable plumber and excellent value for money.
Lorraine & Tom Hatt | Ashford | 21/8/12

Paul carried our work on our en-suite bathroom, replacing the shower, cubicle and tiling. His work was immaculate and carried out with the minimum of fuss or intrusion. The bathroom was left clean and free of mess at the end of each day and we would recommend Paul Spencer Plumbing to family and friends.
me1973 | 07/05/2012 | (Comment from Yell.com)

Paul has just completed the installation of our new bathroom. The standard of his workmanship is brilliant and has made us so happy with a competitive price. Paul was great with our kids who kept poking their heads in the bathroom while he was working to see what he was up to.
ojc1977 | 04/05/2012 | (Comment from Yell.com)

How refreshing to find a plumber who completely lives up to his own advertisement. Having found Paul via a search engine, our fairly urgent problem (a replacement pressure pump) was dealt with in a thoroughly professional manner. We are impressed with every aspect of Paul’s work and advertising and will happily recommend him or ask him to deal with other domestic jobs in our home. It was a pleasure for us to see his pride in his work. Thank you Paul we wish your business much success.
Mr & Mrs D Harris | 16/04/2012

I would like to thank Paul for his hard work in locating and repairing a leak we had in our bathroom, he worked very methodically and managed to repair the leak without any damage to the bathroom tiles. Thank you again.
Mr & Mrs M | Ashford | 31/03/2012

Paul, very pleased with the job you did laying the kitchen floor.
Mr & Mrs L | Maidstone | 1/04/2011

Just had to let you know that I live in Maidstone and I had Paul install a replacement shower for us. He was very polite and a good worker. I would recommend his service.
JF | Maidstone | 30/11/2010